Shipping policy

Processing Time:

  • Orders are typically processed within 2-5 business days. Processing time does not include weekends or holidays.

  • During high-demand periods, processing times may be extended, and customers will be notified of any delays.

Shipping Rates & Delivery Estimates:

  • We offer standard and expedited shipping options at checkout. Shipping costs are calculated based on location and order size.

  • Estimated delivery times:

    • Standard Shipping: 5-10 business days

    • Expedited Shipping: 2-5 business days

Shipping Carriers:
We partner with major carriers, including USPS, UPS, FedEx, and DHL, to ensure reliable delivery.

International Shipping:

  • We ship worldwide. However, international orders may be subject to customs duties, taxes, or fees imposed by the destination country. Customers are responsible for these charges.

  • Delivery times vary depending on customs clearance and local postal services.

Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email with a tracking number.

  • Tracking information may take up to 48 hours to update.

Shipping Delays & Issues:

  • We are not responsible for delays caused by carriers, weather conditions, customs clearance, or other unforeseen circumstances.

  • If your package is lost in transit, please contact us at [your support email blueprintthreadsbrand@gmail.com for assistance.

Incorrect Shipping Address:

  • Please ensure your shipping address is correct before placing an order. We are not responsible for orders shipped to incorrect addresses provided by the customer.

  • If you notice an address error, contact us immediately at blueprintthreadsbrand@gmail.com. We will do our best to update it before shipping, but we cannot guarantee changes after processing.

Damaged or Missing Items:

  • If your order arrives damaged or with missing items, please contact us within 7 days of delivery at [your support email] with photos and order details.

  • We will review your claim and offer a replacement or refund as necessary.

Returns Due to Failed Delivery:

  • If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal to pay customs fees, the customer will be responsible for reshipping costs.

For any questions or concerns, please reach out to our customer support team at support@blueprintthreads.shop